Refund Policy
At the National Medical Assistant Certification Association (NMACA®), we are committed to providing high-quality, comprehensive certification preparation materials. Due to the digital nature of our educational programs, our refund policy is strictly enforced.
No Refunds After Access
Once a student has accessed the course materials, logged into the learning portal, or begun any course modules, no refunds will be issued under any circumstances. By accessing the content, you have received the educational value of the program and the purchase becomes final.
Eligibility for a Refund
The only circumstance in which a refund may be granted is if the course was never accessed. If you have purchased a course but have not yet logged into the learning portal or accessed any materials, you may request a refund within 30 days of purchase by contacting us at 1-888-841-1955 or emailing info@nmaca.org.
Copyright & Trademark Protection
Registered Trademark
“NMACA®” and the National Medical Assistant Certification Association name and logo are registered trademarks of the National Medical Assistant Certification Association. Unauthorized use of these trademarks, or any confusingly similar marks, is strictly prohibited and protected under applicable federal trademark law.
Copyrighted Materials
All course materials, study guides, practice exams, videos, text, graphics, and digital content provided by NMACA are protected by United States and international copyright laws. All rights are reserved. © National Medical Assistant Certification Association. All rights reserved.
No Copying or Distribution
By enrolling in an NMACA program, you agree that all materials are provided for your personal, individual study use only. None of the materials may be copied, reproduced, distributed, shared, sold, or transmitted in any form or by any means — including photocopying, recording, screen capturing, or other electronic or mechanical methods — without the prior written permission of NMACA.
Any unauthorized distribution or sharing of NMACA materials, including sharing login credentials or posting course content online, is a direct violation of these Terms of Use and applicable copyright law. Violators will face immediate termination of their course access without refund and may be subject to civil and criminal legal action.
Last updated: April 2026