Who We Are
The National Medical Assistant Certification Association (“NMACA,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit nmaca.org or purchase our educational programs and services.
Effective Date: April 22, 2026 | Last Updated: April 22, 2026
1. Information We Collect
Information You Provide Directly
When you create an account, enroll in a course, or make a purchase, we collect:
- Name and email address — used to create your student account and send enrollment confirmations
- Billing address and payment information — processed securely through our payment processor; NMACA does not store your full credit card number
- Phone number — if provided via our contact form or lead forms
- Course progress and quiz results — stored in your student dashboard to track your learning progress
Information Collected Automatically
When you visit our website, we automatically collect IP address, browser type, pages visited, and referring URL for security and site improvement purposes.
2. How We Use Your Information
We use the information we collect to process your enrollment and payment, send transactional emails, provide customer support, improve our courses, and send educational updates. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Proctored Exam Data
When you take a proctored practice exam through NMACA, our proctoring system may capture a photo of your face at the start of the exam and take periodic screenshots during the session (approximately every 2 minutes).
Important: This data is used solely to simulate a proctored exam environment for your benefit. NMACA does not watch you in real time, does not share this data with third parties, and does not retain exam session images after your session ends. This proctoring is for your learning and preparation purposes only.
4. Cookies
We use cookies to keep you logged in, remember your cart, and analyze site traffic via Google Analytics. You can control cookie settings through your browser.
5. Third-Party Services
| Service | Purpose |
|---|---|
| WooCommerce / Stripe / PayPal | Payment processing |
| LearnDash | Course delivery and student progress tracking |
| miniOrange ProctoPress | Proctored exam simulation |
| Google Analytics | Website traffic analysis |
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at the information below.
7. Contact Us
National Medical Assistant Certification Association
15340 Michigan Avenue, 2nd Floor
Dearborn, Michigan 48126
Phone: 1-888-841-1955
Hours: Monday–Friday, 9:00 AM–4:00 PM Eastern Time