Course Content
Module 1: Foundations of Medical Assisting
Introduction to Medical Assisting: Roles and Responsibilities
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The Healthcare Team and Medical Office Environment
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Medical Terminology: Roots, Prefixes, and Suffixes
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Medical Terminology: Body Systems Terminology
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Medical Terminology: Common Abbreviations and Symbols
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Basic Anatomy: Body Organization, Planes, and Cavities
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Basic Anatomy: Cells, Tissues, and Organ Systems Overview
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Professional Development and Certification Pathways (NHA CCMA)
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Module 2: Medical Law, Ethics, and Regulatory Compliance
Medical Law: HIPAA Privacy and Security Rules
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Medical Law: ACA, HITECH, 21st Century Cures Act
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Informed Consent, Implied Consent, and Minors
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Advance Directives: Living Wills, DNR, MOLST, Power of Attorney
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Patients Bill of Rights and Ethical Principles
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Professional Codes of Ethics and Scope of Practice
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Mandatory Reporting: Abuse, Neglect, and Communicable Disease
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Medical Malpractice, Liability, and Risk Management
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Module 3: Communication and Customer Service
Therapeutic Communication and Active Listening
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Interviewing Techniques: Open-Ended, Closed-Ended, and Probing Questions
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Cultural Competence and Diversity in Patient Care
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Communicating with Special Populations (Pediatric, Geriatric, Impaired)
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